Call & WhatsApp : +91- 9897681978, 9761154444, 7017901510

Cancellation & Refund Policy

Merchant business' return and cancellation policy must be made available to customers on website and they have to agree to its terms during the order process. Customers have to click on an "Accept" or "Agree" for return and cancellation button before submitting their payment information. Then, once the order has been submitted, policy can be sent to customers with the order confirmation email.


Cancellation Policy -

Online Corbett believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

  • There is no cancellation of orders placed under the Same Day Delivery category.

  • No cancellations are entertained for those products that the Online Corbett marketing team has obtained on special occasions like Pongal, Diwali, Valentine's Day etc. These are limited occasion offers and therefore cancellations are not possible.

  • Online Corbett does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.

  • In case of receipt of damaged or defective consumer durable items and non durable items like mobile phones, mixer grinder, calculator etc, please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 21 days of receipt of the products. For books, VCDs, DVDs, software products, the matter should be reported within 5 days.

  • In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

  • In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.

Refund Policy -

When you buy our products/services, your purchase is covered by our 30-day moneyback guarantee. If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund. We develop and sell software that we use ourselves every day and have thousands of satisfied customers worldwide, and our support is second to none. That is why we can afford to back our products with this special guarantee. To request a refund, simply contact us with your purchase details within ninety (90) days of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you're requesting a refund - we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are not being provided for services delivered in full such as installation service and provided knowledge base hosting service. Refunds are being processed within 21 days period.

Need Help? Contact Center

Help Center
Do you have questions before you fill the form? Have any kind of issues? Call us!

Customer Support & WhatsApp :
+91-9897681978
+91-9761154444
+91-7017901510

Email:
onlinecorbettreservation@gmail.com
enquiry@onlinecorbett.com

Jim Corbett National Park,
Ramnagar, Distt-Nainital,
Uttarakhand, India

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About Us

Welcome to Online Corbett, northern India's nature and adventure tour specialists. We are one of the pioneers of wildlife safaris to Corbett Nnational Park in India. Generally most of the people think this site the official website of Corbett National Park but...

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Corbett National Park

Corbett National Park has captured the imagination of many with its diverse wildlife and breathtaking landscapes. The natural uniqueness of the area was recognised long ago and so in 1936 Corbett attained the distinction asthe first national park to be established in mainland Asia...
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